Privacy Policy

Overview

This Privacy Policy explains how we collect, use, and protect your information when you visit our website. We are committed to safeguarding your privacy and being transparent about the data we handle.

Information We Collect

1. Personal Information You Provide

We may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Contact details
• Any information you submit through forms (for example, enquiries or sign‑ups)

2. Automatically Collected Information

When you browse the site, certain data may be collected automatically, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

Cookies & Tracking Technologies

Cookies help us improve your experience by remembering preferences and understanding how visitors use the site. You can disable cookies in your browser settings if you prefer, though some features of the site may not function properly.

How We Use Your Information

We use your information to:

• Provide and maintain our website
• Respond to enquiries or support requests
• Improve site performance and user experience
• Send updates or marketing communications (only if you opt in)
• Ensure security and prevent misuse

Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers: Trusted third parties who help operate, host, or maintain our website.
• Legal authorities: When required to comply with applicable laws or respond to valid legal requests.
• Analytics and tools: Partners such as analytics providers that help us understand how our site is used.

All partners are required to handle your data securely and only process it according to our instructions and applicable law.

International Data Transfers

If your data is processed outside the UK or EU, we take appropriate steps to ensure that your information receives an adequate level of protection, such as using standard contractual clauses or equivalent safeguards.

Data Security

We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law, regulation, or legitimate business needs.

Your Rights

Depending on your location and applicable law (including UK GDPR and EU GDPR where relevant), you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request that we limit the processing of your data in certain cases.
• Objection: Object to certain types of processing, including direct marketing.
• Data portability: Request that we provide your data in a structured, commonly used format.
• Withdraw consent: Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.

Contact Us

If you have any questions about this Privacy Policy or would like to make a data request, you can contact us at:

Email: tony@tonyfreegrove.com
Address: Tony Freegrove Counselling | 46, Whyteladyes Lane, Cookham, Maidenhead, SL6 9LP | Tel: 0755 788 4025 |